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COVID-19 Update

WE ARE HERE TO SUPPORT YOU

To our Valued Customers

On behalf of our entire team, please know we are taking steps to support the health and well-being of our customers, family, friends and the community.

At Corbett Office Plus we care deeply, and as the situation with COVID–19 is extremely dynamic we will continue to make proactive decisions with the information provided by Government and Public Health Authorities. We remain committed to being responsive and will continue to monitor the situation as it evolves.

Our dedicated team is available to meet your specific requirements and can be reached electronically or by telephone, however in the best interests of health and safety we closed our “Retail Store and Showroom” in Vernon to the general public on Thursday March 19th. We continue to provide delivery services to our business customers and contactless curbside pickup at our Vernon location.

Our customer service, administrative, technical support and sales teams continue to be available during our regular business hours.

Kelowna telephone: 250-860-3715

Vernon telephone: 250-549-2236

Email: General enquiries information@corbettoffice.com Technical support service@corbettoffice.com

www.corbettoffice.com

In addition to increased awareness and continuous communication to our team about COVID-19, the following are some of the measures we have in place to continue to be a reliable provider of business products, solutions and services to our valued customers, while doing our part to help reduce the potential impact and spread of infection.

Office Products and Supply Orders:

Office product and supplies can continue to be ordered online www.corbettoffice.com, by telephone or email. Should you require log-in details to order online please contact customer service at information@corbettoffice.com

Our Locations:

All visitors and employees are required to follow the guidelines provided by Public Health Authorities including the following:

  • Avoid close contact by practicing physical / social distancing;
  • Refrain from entering if, in the past 14 days you have travelled internationally and/or have been exposed to someone who has been diagnosed with COVID-19 and/or be sick experiencing flu like symptoms, including fever, cough, shortness of breath, etc.

Limiting Personal Contact:

  • We have asked our Sales team to communicate with our customer’s electronically and by telephone. They remain available to help in any way they can.
  • Employees with personal requirements and those with responsibilities that can be managed effectively are working from home to support social isolation.
  • Our employees have been requested to maintain physical / social distance, avoid handshakes and follow proper hand washing and hygiene protocols.

Technical Support:

  • We have allocated our Technical Support resources accordingly in order to provide continued support and minimize interruptions to your business.
  • In respect of our health and safety responsibilities we will be suspending non-essential site visits by initially troubleshooting issues remotely. Should an on-site visit be required your technician will coordinate this with you accordingly.

Cleaning & Hygiene:

We have implemented stringent cleaning measures, including increased cleaning of frequently touched surfaces in our locations and vehicles with a focus on personal hygiene through proper and regular handwashing to help limit the spread of infections.

Deliveries:

Our goal is to continue to provide the service you have come to expect, including following the specific health and safety requirements at our customer’s locations. In addition we have asked our delivery team to practice physical / social distancing and contactless delivery whenever possible, this will include not requiring a signature upon delivery.

Supply Chain:

We are working closely with our vendors and suppliers, including the fulfillment of products in short supply, to minimise business disruptions for our valued customers and will continue to monitor this closely.

Our entire team is very appreciative for your patience, continued support and understanding.

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